Customer Comments

We are always delighted to get customer comments from people who come shopping in Hay On Wye and visit our art and craft gallery. With handmade jewellery, ceramics, sculpture, landscape paintings and prints, fine and abstract art and all manner of other British art and craft, we like to think there’s something for everyone here. Below are just a few of the lovely comments we’ve received in the last few years. Of course repeated lockdowns have created a few gaps! We hope we can serve you too one day, either in the gallery or via our online shop.

 

It was lovely to meet you and see your gallery yesterday. We thought you and the artist might like to see the pics ‘in situ’. We think they work well as they are so will probably leave them unframed. Simple and effective. I.M. 26.5.21 

Many thanks indeed for your prompt efficient service.   The parcel arrived today.  R.R. 25.9.20

Many thanks for your email and all arrived safely. S.W. 2.9.20

Have just received the hummingbird brooch,just wanted to say its every bit as beautiful as I hoped it would be,the gift card also lovely.my friend is going to be delighted and it arrived in good time for her leaving present. I will have no hesitation in recommending your site to others,in particular my husband for Christmas ideas!!! Many thanks.   A.H.  26.8.20

Just received my bowl. I’m over the moon! It will be cherished.  J.L-M.  5.8.20

The beautiful earrings have arrived and I am absolutely delighted. Thank you for sending them to me so swiftly. C.C. 23.7.20

Hi Guy, all gratefully received, and love the boxes too. Best wishes. S.H. 6.7.20

Just to say my beautiful ring arrived today and looks fabulous! Thank you.   P.H. 20.5.20
Hi I wanted to drop you a note of feedback on a purchase I made through your website recently.
I bought a silver spoon ring and it arrived today. I’m absolutely thrilled with it. I was  a little worried it may not have fitted but it’s perfect. Really pleased and it looks great on. Thank you so much for great service and lovely, unique products!  D.W. 20.5.20

Those positive images were inspiring.   Do hope your online shop helps sustain you, and you can re open soon. Best wishes R.T. 24.4.20

Arrived safely. Thank you. S.S. 22.4.20

Always want to support local businesses and she loved the brooch very much. Thank you. D.B.

Thanks Guy that’s perfect! I really appreciate the trouble you’ve been to to sort this out for me especially with times being what they are! C.S.11.4.20

Just to let you know that my ring arrived this morning and I love it! Now the proud owner of two beautiful Adele Taylor rings. Once again many thanks for your prompt and efficient service. S.F. 6.4.20

Always want to support local businesses and she loved the brooch very much. Thank you. D.B. 20.3.20

She arrived safe and sound and is happily ensconced on her new perch . She’s beautiful         S.W. 18.3.20

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Thank you Guy. The cuff is a present for a dear friend and I am sure she will love it! 🙂 S.H. 6.3.20

Many thanks Guy, I have coveted an Adele Taylor ring for a long time so am very excited!  S.F.  6.3.20

Hi Guy just to say the ‘rockpool’ necklace is beautiful. Thanks for all your help. Cheers Paul 28.1.20

Thank you! Arrived safe and sound today. Gorgeous necklace – absolutely love it. S.E. 18.12.19
Hi Guy just to let you know everything arrived safe and sound. Thanks very much . S.C.   14.12.19
Thank you! I absolutely love her work (mu mum and I already have a few bracelets of hers!)  A.C.  10.12.19
Just thought I would let you know that my sister absolutely loved the Beagle! Thank you and many thanks to Adrian for making it at such short notice. K.N 13.9.19

The robin has arrived Guy and he is great, thank you. Happy Christmas to you all. L.T. 20.12.18

Hi Guy, I love your gallery and I am sure she will be delighted with the gift! J.S. 19.12.18

I received the repaired necklace today. Thank you for all your help. B.P. 12.12.18

Thanks Guy! Have to come and see your gallery one day! S.H. 1.9.18

Thank you! My tile arrived safe and sound today and I am delighted with it. I bought it as a present for a friend but may have to order another one as this is so lovely I would like it myself. D.S. 11.8.18

Yes, they arrived today which is perfect because I can give them to my teacher tomorrow for her birthday next week.Thank you so much for sending them so promptly. A.C. 15.5.18

Dear Guy, I thoroughly enjoy browsing your website full of wonderful crafts and it is always a pleasure to purchase items from The Bluestone Gallery.   R.C.  2.3.18

I am delighted with my dragonfly brooch – and information and pen – and your service is excellent. Pleased to discover your website.. Thank you very much.   J.W.  16.2.18

The postman has just been, bracelet is lovely – very me! Thank you for all your help, the lady I spoke to on the telephone the answers she gave me were very informative and direct, most helpful. Excellent customer service as ever.  L.M.  9.2.18

Thank you very much for letting me know Guy and also for posting it so quickly, it is much appreciated.  J.S.  8.2.18

Dear Guy, It is a real pleasure shopping at the  Bluestone Gallery. Thank you for your prompt and efficient service.  R.C.  31.12.17

I have just received the glass curve and am totally delighted with it! It looks even better than it did on the website. It’s just a pity that I have bought this as a gift for someone else and not for myself! Thank you for your superb service.  D.S. 28.9.17

Thank you, that is very swift service, well done!  W.C. 25.9.17

Much to my surprise I received my order this morning. Many thanks for a speedy delivery. The dish is delightful and such fun.  My daughter will love it.  D.L. 24.6.17

Thank-you for getting the necklace to me so promptly.  I purchased it as a 21st birthday present for my daughter.  I just wanted to say that my daughter really loves it. H.P. 21.6.17

Received this morning – perfect.  Thanks for your prompt dispatch.  L.N. 26.5.17

Many thanks Guy. Arrived safe and sound and I love the salt and butter dishes. P.H. 11.5.17

Dear Guy, The pendant arrived today, safe and sound, and I am indeed delighted with it – thank you!   S.M. 14.2.17

I have just received my order, thank you once again for your excellent service.  The pendant is delightful and although the bracelet is gift wrapped for a birthday gift I am in no doubt it will be equally delightful. Your prompt and friendly service along with your web site are very impressive as always.  P.R. 18.1.17

Yesterday I ordered a pair of earrings from Bluestone Gallery. Today they arrived in the post! Brilliant service and I am thrilled with my purchase.  D.S. 4.12.16

Thanks Guy. That’s a few lovely Christmas presents sorted now. You have a brilliant selection of artworks on your site. Thanks for the speedy response.  I.H. 2.12.16

Dear Guy, It arrived this morning and I love it. Many thanks.  S.T. 20.11.16

Thank you. the vase was delivered safely and promptly today.  My wife was very pleased.  S.H. 16.11.16

Just to let you know that the bowl has arrived safely and we are delighted with it. Thank you for your speedy service.  G.S. 15.11.16

Thank you Guy , the beautiful bowl has just arrived . I am very pleased indeed with it! P.S. 16.8.16

Hello Guy–I received the ring this morning–I’m delighted with it–thank you!  It is always a total pleasure to purchase an item from you–fantastic pieces, you ship very quickly, and you’re a great communicator–perfect!   R.L. 15.8.16

My necklace arrived safely this morning…… Thank you it’s lovely. R.C. 4.8.16

Many thanks Guy for the speedy delivery. Earrings received. Would happily order from & recommend Bluestone Gallery to others. C.B. 22.7.16 

I just wanted to let you know that the package arrived at 9.15 this morning. Many thanks for the speedy delivery and beautiful wrapping! R.E. 17.6.15

Thank you for the prompt delivery of the art works l brought from you recently. They are even more beautiful than l imagined they would be, and always give me smile when l look at them. It was a pleasure doing business with you. J.L. 4.5.16

Hello Guy–Received the excellent vase today (next day delivery and superbly packed–impressive!)–very many thanks. I truly appreciate your prompt and efficient handling of the transaction. R.L. 29.4.16

Thanks for the email. They arrived in the post today and are excellent. D.K. 5.2.16 

The necklace is absolutely beautiful. It will be much admired, I’m sure. C. 1.2.16

Thank you, Guy–I was delighted with my previous purchase–I’m sure I’ll love this one, too!  I really appreciated your highly efficient handling of the transaction. R.L. 28.1.16

Thank you Guy. I found your website through Country Living magazine. The items on it are gorgeous, I will be ordering again! T.D. 5.1.16

Thank you for the prompt delivery of the art works l brought from you recently. They are even more beautiful than l imagined they would be, and always give me smile when l look at them. It was a pleasure doing business with you. J.L. 4.5 16

Hello Guy–Received the excellent vase today (next day delivery and superbly packed–impressive!)–very many thanks. I truly appreciate your prompt and efficient handling of the transaction. R.L. 29.4.16

Thanks for the email. They arrived in the post today and are excellent. D.K. 5.2.16

The necklace is absolutely beautiful. It will be much admired, I’m sure. C. 1.2.16

Thank you, Guy–I was delighted with my previous purchase–I’m sure I’ll love this one, too!  I really appreciated your highly efficient handling of the transaction. R.L. 28.1.16

Thank you Guy. I found your website through Country Living magazine. The items on it are gorgeous, I will be ordering again! T.D. 5.1.16

Thanks for your prompt and gracious service. D.R. 15.12.15

Just to say that I received the pretty little Purple Opal & Silver Studs today, your service is impressive as is your web site Thank you With kind regards P.R. 4.12 15

Many thanks.  I received the earrings and they’re exactly as I’d hoped. V.M. 20.11.15

The knitted wire dog arrived safely and swiftly on Friday morning, exactly as you promised.  He’s exactly what I was expecting.  I love your website – such a wide range of desirable and affordable items.  I’ll be back! J.P. 27.7.15

Thanks Guy – they arrived yesterday. Beautiful stuff as usual and so prompt, thank you. F.R. 29.5.15

Truly fabulous, I just love it and had to let you know. L.B.  6.4.15

Necklace arrived yesterday – absolutely thrilled with it, as I am sure my sister will be on her birthday. This is the second time I have ordered from you and your service is second to none. Thank you so much. S.D. 17.3.15

The duck has arrived today, it is fab thank you. It will make a lovely birthday present. Many thanks for your great customer service. R.B.  21.2 15

Thanks for the prompt dispatch…it is lovely. J.E. 14.2.15

Thank you so much for your quick service as arrived today and in one piece, it is so lovely just what I wanted,  will be in touch after new year for more as I want the hare too!!! C.J. 20.12.14

Thank you for sending the earrings so promptly.  They arrived this morning and are perfect.  I am much more than very pleased! J.C.  17.12.14

Many thanks Guy. That is excellent service and I look forward to getting the earrings. Dr P.R. 1.12 14

Thanks Guy…looks brilliant and fits well. T.L. 11.11.14

Received with thanks, all perfectly wrapped. I’m delighted with them all – in case other it’s useful for other customers, the wine breathers fit exactly into christmas crackers with just a bit of bubble wrap! Thanks so much again, lovely gallery. H.B. 7.11.14

Love them. (earrings) C.R. 19.9.14

Just to let you know that the ring arrived safely and I absolutely love it.  Thank you, the timing of its arrival could not have been better. N.M. 4.9.14

The titanium earrings were a huge hit for their separate recipients, thank you so much for sending them so promptly. M.Y. 11.8.14

Received them safely this morning! Thank you so much – they are beautiful. S.H. 2.8.14

Good morning, just to say that I have received the Anne Farag necklace which is, as usual, quite lovely. Thank you for sending it so quickly. S.H. 29.7.14

Been meaning to email you for a couple of days to say “thank you” for the lovely earrings I ordered. They are just gorgeous! W.B. 4.7.14

The lovely Shakespeare glass bowl arrived safely, and I am very pleased with it. C.M.17.6.14

Stacey’s exquisite little jug has arrived safely – happy customer! C.M. 23.4.14

Thank you.  This must be the third or fourth time I’ve ordered from you so I know your service is first class. J.K. 11.2.14

Just to say the Anthony Theakston tern jug arrived safely and all in one piece – thanks for sending through so quickly. It was a very successful present! Thanks again. P.E. 3.2.14

Jug and cat arrived very quickly. Excellent packaging. Just as lovely as their photos. Many thanks. N.M. 28.1.14

Thank you for sending this pot – I am delighted. B.T. 23.1.14

Thank you very much for the delivery. Can’t believe how quickly it arrived, under 24 hours, brilliant. Very much appreciated. C.D. 30.12.13

Arrived safely and I am delighted. I have bought other necklaces from Nancy Pickard and they are beautiful and very wearable. Thank you for your speedy service. Please move your great gallery to Worthing!!  M.S. 21.11.13

Many thanks for the beautiful earrings…thank you for your personal email and quick delivery. C.B. 31.10.13

The little hare arrived safely and I love it. P.H. 22.10.13

Just wanted to let you know that my earrrings have arrived and they are beautiful! Thanks so much for your trouble. H.T. 16.10.13

Thank you very much – you stock some lovely items! S. H. 3.10.13

Thank you so much for the great service. J.H. 28.8.13

Thank you for your help with this.  I love your website and will be a regular visitor from now on. V. P. 30.7.13

Thank you very much for that . I can see that I will be buying from you for many occasions S. P. 29.7.13

Hi thanks so much for sending the jug so fast and for your great service.  Your photography is very good therefore it was what I had expected. H. W. 22.7.13

Received my Abbie Dixon earrings today, and they are just lovely! Thank you so much for sending them to me so quickly. W. B. 5.6.13

Thank you, the earrings have arrived and are beautiful. They were given as a gift today and the recipient was very happy indeed. C. B. 29.4.13

Many thanks for the items delivered today, I am delighted with both of them, so lovely to look at. M. S. 5.3.13